IMPORT PERMITS: Your organization is responsible for checking with your government to identify all import permits required for your order. You will need to send the required permits to IRR at contact@internationalreagentresource.org or fax (703-334-2945). Use the "SO" reference number when applying for import permits (this number is used on all shipping documents). Contact IRR for assistance obtaining your import permits.
SHIPMENT PICKUP: Airport pickup is required for your orders, unless you have been approved for delivery directly to your door. You will be responsible for tracking your shipment from the IRR. The freight forwarder will provide you with flight details once the order has been booked for shipment. Notifications for FedEx shipments will be sent from International Reagent Resource nonreply@atcc.org. Your organization will be responsible for the order clearing customs. Contact customs to ensure you have all the necessary and correct paperwork to receive the shipment. You must confirm the shipment receipt with IRR.